![]() Once logged in, select the menu on the top left-hand side, and choose 'My Doorcodes.' While at the Latch device, to enter a doorcode, simply tap the lens of the device to illuminate the LEDS and using the pad of your finger enter your doorcode. To view your doorcodes, you'll need to be logged in to the Latch App. When a Doorcode is assigned to you in the Latch App, you are the only one who is given this specific doorcode. When property managers enable doorcodes for a specific door, users who have access to that door receive a unique doorcode they can use as another unlock method. Doorcodes are unique and created directly by Latch, and no two users at a single property will ever be granted the same doorcode for a given door or set of communal doors. If you need a new Keycard, contact your property management and activate it with the following steps. Your property management will be informed to update your device to ensure the Keycard no longer works.Check your email and confirm the deactivation.Enter your Latch email address (that you use to login to the app). ![]() If you've lost your Latch Keycard or you think it might be stolen, the following steps will help: It's just as easy to deactivate your Latch Keycard if you think it's lost or stolen. Follow the instructions to add Keycard to your doors.Enter your Latch email (that you login into the app with).Enter the serial number printed on the Keycard.You just need to deactivate your current keycard first, before activating another one. However you can store as many as you want. You can only have one active keycard at any one time. ![]() It leverages a secure process - similar to setting up a credit card, and is easy to setup and use.Ĭontact your property manager for your building's policy on Keycard. Latch Keycard is the first physical credential to work across any door in any building you have access to. Learn more about getting and setting up a Latch Keycard.Ĭontact your property management for more information about keys at your property. Tap the center of the black Latch Lens on the device and present your Keycard. Tap the center of the black Latch Lens on the device and enter your Doorcode. To unlock with Siri, simply say “Hey Siri,” followed by your chosen phrase as you approach your lock.įind your Doorcodes in the left menu of the Latch App. You can use the suggested phrase or create your own. You will see a button allowing you to “Add to Siri.” After tapping the button, you will be asked to choose a phrase that you will use as a voice command with Siri. To unlock with Siri, navigate to your Door List, and tap on any door. You do not need to unlock your phone, but make sure that your device is awake. Hold the phone within 1” of the Latch device to unlock. For a list of all Android supported devices. If you do not see NFC within the Latch App, please contact for assistance. Latch App - Android Users - Near Field Communication (NFC)Įnsure that NFC is enabled within your phone and Latch App settings. Hold the phone close to the black Latch Lens on the device and it will automatically find and unlock the right Door. Android devices have additional settings that you can tune for the best experience.Īlternatively, swipe up to your Door List and tap the Door you want to unlock. Unlocking and Locking Your Latch Device Ways to unlock Setting up Latch Keycard If your Latch Keycard is lost or stolen Doorcodes Unlocking with Android NFC Unlocking with the Latch App for Apple Watch Elevator Floor Access for Residents Hold Near to Unlock on Android Issues with unlocking I'm having trouble entering Doorcodes Doorcodes not working Can I change my doorcode? What if my phone runs out of battery? I'm getting an 'Out of Schedule' error message What if my Latch C jams? How do I lock my Latch Device? Ways to unlock Latch App - Android and Apple Users - Bluetooth (BLE)
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